{"id":1300155,"date":"2026-10-01T18:32:22","date_gmt":"2026-10-01T16:32:22","guid":{"rendered":"https:\/\/new.tecoms.it\/?page_id=1300155"},"modified":"2026-10-07T08:12:36","modified_gmt":"2026-10-07T06:12:36","slug":"supporto-2","status":"publish","type":"page","link":"https:\/\/www.tecoms.it\/?page_id=1300155","title":{"rendered":"Supporto"},"content":{"rendered":"\n<div class=\"wp-block-group tc tc-native-page tc-support-page\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<style>*{box-sizing:border-box}body{margin:0;background:#fff}.tc{font-family:Arial,Helvetica,sans-serif;color:#132a46;font-size:17px;line-height:1.65;background:#fff}.tc h1,.tc h2,.tc h3{font-family:inherit;font-weight:500;line-height:1.14;color:#102c48;margin:0 0 24px;letter-spacing:-.035em}.tc h1{font-size:clamp(38px,4.6vw,66px)}.tc h2{font-size:clamp(30px,3.3vw,44px)}.tc h3{font-size:25px}.tc p{margin:0 0 24px}.tc a{color:#075879;text-decoration:none}.tc a:hover{text-decoration:underline}.tc a:focus-visible,.tc summary:focus-visible{outline:3px solid #24b7e7;outline-offset:5px}.tc img{max-width:100%;height:auto}.tc-wrap{width:min(1140px,calc(100% - 64px));margin:auto}.tc-head{display:flex;background:#fff;min-height:108px;position:relative;z-index:20}.tc-brand{display:flex;align-items:center;padding:20px 5vw;width:34%;max-width:470px}.tc-brand img{width:255px;display:block}.tc-nav{flex:1;background:#07516a;display:flex;align-items:center;justify-content:flex-end;padding:20px 5vw;gap:34px}.tc-nav a,.tc-nav summary{color:#fff;font-size:15px;white-space:nowrap}.tc-nav details{position:relative}.tc-nav summary{cursor:pointer;list-style:none}.tc-nav summary:after{content:'\u2304';margin-left:9px}.tc-drop{position:absolute;top:38px;right:0;background:#fff;box-shadow:0 12px 30px #00182625;min-width:245px;padding:12px}.tc-drop a{display:block;color:#123349;padding:12px 16px}.tc-mobile{display:none}.tc-hero{min-height:650px;display:flex;align-items:center;background:linear-gradient(90deg,rgba(0,13,24,.9) 0%,rgba(0,13,24,.63) 40%,rgba(0,13,24,.02) 78%),url('\/wp-content\/uploads\/2026\/09\/tecoms-terra-1920.jpg') center 57%\/cover}.tc-hero h1,.tc-hero p{color:#fff;max-width:590px}.tc-hero h1{font-weight:500}.tc-hero p{font-size:21px;max-width:510px}.tc-eye{font-size:12px!important;letter-spacing:.23em;text-transform:uppercase;color:#097493;margin-bottom:22px!important}.tc-hero .tc-eye{color:#9ddaf0}.tc-btn{display:inline-flex;align-items:center;justify-content:center;padding:16px 27px;background:#00678d;color:white!important;border:1px solid #00678d;border-radius:2px;font-size:16px;min-height:52px}.tc-btn:hover{background:#004963;text-decoration:none!important}.tc-outline{background:transparent;color:#075879!important}.tc-outline:hover{color:#fff!important}.tc-section{padding:100px 0}.tc-soft{background:#f0f7fb}.tc-lead{font-size:21px;color:#526779;max-width:780px}.tc-list{margin-top:45px}.tc-list a{padding:23px 0;border-bottom:1px solid #ccdee7;display:flex;justify-content:space-between;gap:25px;color:#142f49;font-size:24px}.tc-list a:first-child{border-top:1px solid #ccdee7}.tc-list a span:last-child{color:#076c91}.tc-contact{display:flex;align-items:center;justify-content:space-between;gap:32px}.tc-contact h2{margin:0}.tc-foot{padding:52px 0 32px;background:#092638;color:#cedce4;font-size:14px}.tc-foot a{color:#dfedf4}.tc-foot-top{display:flex;justify-content:space-between;gap:40px;align-items:center}.tc-foot-logo{background:white;padding:10px 16px;display:block;width:200px}.tc-foot-links{display:flex;flex-wrap:wrap;gap:22px}.tc-small{font-size:13px;color:#63798b}.tc-foot .tc-small{color:#b4c7d1;margin:26px 0 0}.tc-inner{padding:72px 0 66px;background:#eff6fa}.tc-bread{font-size:14px;margin-bottom:32px!important}.tc-columns{display:grid;grid-template-columns:1.5fr 1fr;gap:80px}.tc-prose{max-width:780px}.tc-prose ul{margin:0 0 32px;padding-left:22px}.tc-prose li{margin:12px 0}.tc-product-logo{max-width:285px;max-height:100px;object-fit:contain;margin:0 0 34px}.tc-dark-logo{background:#102c3c;padding:24px;max-width:330px}.tc-note{padding:24px;border-left:3px solid #4c95ad;background:#f2f7fa}.tc-rule{border:0;border-top:1px solid #d9e5ec;margin:42px 0}.tc-skip{position:absolute;top:-100px;left:20px;background:#fff;padding:12px;z-index:100}.tc-skip:focus{top:10px}@media(max-width:800px){.tc-wrap{width:calc(100% - 42px)}.tc-head{min-height:83px;justify-content:space-between}.tc-brand{width:65%;padding:16px 21px}.tc-brand img{width:200px}.tc-nav{display:none}.tc-mobile{display:block;background:#07516a;color:#fff;min-width:82px;padding:24px}.tc-mobile>summary{font-size:25px;cursor:pointer;list-style:none;text-align:center}.tc-mobile>nav{position:absolute;left:0;right:0;top:83px;background:#07516a;padding:20px 25px}.tc-mobile nav a{display:block;color:#fff;padding:12px}.tc-mobile nav details{padding:12px;color:#fff}.tc-mobile nav summary{cursor:pointer}.tc-mobile nav details a{font-size:15px}.tc-hero{min-height:640px;align-items:flex-start;padding:64px 0 210px;background-position:62% bottom;background-image:linear-gradient(180deg,rgba(0,13,24,.93),rgba(0,13,24,.58) 55%,rgba(0,13,24,.05)),url('\/wp-content\/uploads\/2026\/09\/tecoms-terra-1920.jpg')}.tc-hero h1{font-size:40px;max-width:450px}.tc-hero p{font-size:18px}.tc-section{padding:65px 0}.tc-list a{font-size:20px;padding:22px 0}.tc-contact,.tc-foot-top{align-items:flex-start;flex-direction:column}.tc-foot-links{gap:16px}.tc-columns{grid-template-columns:1fr;gap:40px}.tc-inner{padding:50px 0}.tc-lead{font-size:19px}.tc h1{overflow-wrap:break-word}}.tc-nav{gap:24px;padding-left:28px;padding-right:28px}@media(min-width:801px) and (max-width:1100px){.tc-brand{width:27%;padding-left:25px;padding-right:25px}.tc-nav{gap:16px;padding-left:20px;padding-right:20px}.tc-nav a,.tc-nav summary{font-size:14px}}\n@scope (.tc-v2){*{box-sizing:border-box}body{margin:0;background:#fff}.tc{font-family:Arial,Helvetica,sans-serif;color:#132a46;font-size:17px;line-height:1.65;background:#fff}.tc h1,.tc h2,.tc h3{font-family:inherit;font-weight:500;line-height:1.14;color:#102c48;margin:0 0 24px;letter-spacing:-.035em}.tc h1{font-size:clamp(38px,4.6vw,66px)}.tc h2{font-size:clamp(30px,3.3vw,44px)}.tc h3{font-size:25px}.tc p{margin:0 0 24px}.tc a{color:#075879;text-decoration:none}.tc a:hover{text-decoration:underline}.tc a:focus-visible,.tc summary:focus-visible{outline:3px solid #24b7e7;outline-offset:5px}.tc img{max-width:100%;height:auto}.tc-wrap{width:min(1140px,calc(100% - 64px));margin:auto}.tc-head{display:flex;background:#fff;min-height:108px;position:relative;z-index:20}.tc-brand{display:flex;align-items:center;padding:20px 5vw;width:34%;max-width:470px}.tc-brand img{width:255px;display:block}.tc-nav{flex:1;background:#07516a;display:flex;align-items:center;justify-content:flex-end;padding:20px 5vw;gap:34px}.tc-nav a,.tc-nav summary{color:#fff;font-size:15px;white-space:nowrap}.tc-nav details{position:relative}.tc-nav summary{cursor:pointer;list-style:none}.tc-nav summary:after{content:'\u2304';margin-left:9px}.tc-drop{position:absolute;top:38px;right:0;background:#fff;box-shadow:0 12px 30px #00182625;min-width:245px;padding:12px}.tc-drop a{display:block;color:#123349;padding:12px 16px}.tc-mobile{display:none}.tc-hero{min-height:650px;display:flex;align-items:center;background:linear-gradient(90deg,rgba(0,13,24,.9) 0%,rgba(0,13,24,.63) 40%,rgba(0,13,24,.02) 78%),url('\/wp-content\/uploads\/2026\/09\/tecoms-terra-1920.jpg') center 57%\/cover}.tc-hero h1,.tc-hero p{color:#fff;max-width:590px}.tc-hero h1{font-weight:500}.tc-hero p{font-size:21px;max-width:510px}.tc-eye{font-size:12px!important;letter-spacing:.23em;text-transform:uppercase;color:#097493;margin-bottom:22px!important}.tc-hero .tc-eye{color:#9ddaf0}.tc-btn{display:inline-flex;align-items:center;justify-content:center;padding:16px 27px;background:#00678d;color:white!important;border:1px solid #00678d;border-radius:2px;font-size:16px;min-height:52px}.tc-btn:hover{background:#004963;text-decoration:none!important}.tc-outline{background:transparent;color:#075879!important}.tc-outline:hover{color:#fff!important}.tc-section{padding:100px 0}.tc-soft{background:#f0f7fb}.tc-lead{font-size:21px;color:#526779;max-width:780px}.tc-list{margin-top:45px}.tc-list a{padding:23px 0;border-bottom:1px solid #ccdee7;display:flex;justify-content:space-between;gap:25px;color:#142f49;font-size:24px}.tc-list a:first-child{border-top:1px solid #ccdee7}.tc-list a span:last-child{color:#076c91}.tc-contact{display:flex;align-items:center;justify-content:space-between;gap:32px}.tc-contact h2{margin:0}.tc-foot{padding:52px 0 32px;background:#092638;color:#cedce4;font-size:14px}.tc-foot a{color:#dfedf4}.tc-foot-top{display:flex;justify-content:space-between;gap:40px;align-items:center}.tc-foot-logo{background:white;padding:10px 16px;display:block;width:200px}.tc-foot-links{display:flex;flex-wrap:wrap;gap:22px}.tc-small{font-size:13px;color:#63798b}.tc-foot .tc-small{color:#b4c7d1;margin:26px 0 0}.tc-inner{padding:72px 0 66px;background:#eff6fa}.tc-bread{font-size:14px;margin-bottom:32px!important}.tc-columns{display:grid;grid-template-columns:1.5fr 1fr;gap:80px}.tc-prose{max-width:780px}.tc-prose ul{margin:0 0 32px;padding-left:22px}.tc-prose li{margin:12px 0}.tc-product-logo{max-width:285px;max-height:100px;object-fit:contain;margin:0 0 34px}.tc-dark-logo{background:#102c3c;padding:24px;max-width:330px}.tc-note{padding:24px;border-left:3px solid #4c95ad;background:#f2f7fa}.tc-rule{border:0;border-top:1px solid #d9e5ec;margin:42px 0}.tc-skip{position:absolute;top:-100px;left:20px;background:#fff;padding:12px;z-index:100}.tc-skip:focus{top:10px}@media(max-width:800px){.tc-wrap{width:calc(100% - 42px)}.tc-head{min-height:83px;justify-content:space-between}.tc-brand{width:65%;padding:16px 21px}.tc-brand img{width:200px}.tc-nav{display:none}.tc-mobile{display:block;background:#07516a;color:#fff;min-width:82px;padding:24px}.tc-mobile>summary{font-size:25px;cursor:pointer;list-style:none;text-align:center}.tc-mobile>nav{position:absolute;left:0;right:0;top:83px;background:#07516a;padding:20px 25px}.tc-mobile nav a{display:block;color:#fff;padding:12px}.tc-mobile nav details{padding:12px;color:#fff}.tc-mobile nav summary{cursor:pointer}.tc-mobile nav details a{font-size:15px}.tc-hero{min-height:640px;align-items:flex-start;padding:64px 0 210px;background-position:62% bottom;background-image:linear-gradient(180deg,rgba(0,13,24,.93),rgba(0,13,24,.58) 55%,rgba(0,13,24,.05)),url('\/wp-content\/uploads\/2026\/09\/tecoms-terra-1920.jpg')}.tc-hero h1{font-size:40px;max-width:450px}.tc-hero p{font-size:18px}.tc-section{padding:65px 0}.tc-list a{font-size:20px;padding:22px 0}.tc-contact,.tc-foot-top{align-items:flex-start;flex-direction:column}.tc-foot-links{gap:16px}.tc-columns{grid-template-columns:1fr;gap:40px}.tc-inner{padding:50px 0}.tc-lead{font-size:19px}.tc h1{overflow-wrap:break-word}}.tc-product-intro{display:grid;grid-template-columns:1fr 1fr;gap:60px;align-items:center}.tc-product-intro h2{font-size:clamp(28px,3vw,40px)}.tc-product-intro figure{margin:0;background:#f4f7f9;padding:26px}.tc-product-intro figure img{display:block;width:100%;height:320px;object-fit:contain}.tc-product-intro figcaption,.tc-product-shot figcaption{font-size:12px;line-height:1.6;color:#60717f;margin-top:18px}.tc-capabilities{display:grid;grid-template-columns:1fr 1fr;gap:38px 70px;margin-top:44px}.tc-capabilities section{border-top:1px solid #c8d8e1;padding-top:26px}.tc-capabilities h3{font-size:25px;margin-bottom:14px}.tc-capabilities p{margin:0;color:#4e6272}.tc-flow{list-style:none;margin:36px 0 0;padding:0;display:grid;grid-template-columns:repeat(4,1fr);gap:24px}.tc-flow li{padding:20px 0;border-top:2px solid #28768c;font-size:18px}.tc-flow span{display:block;color:#347b90;font-size:13px;letter-spacing:.1em;margin-bottom:12px}.tc-product-shot{margin:42px 0 0;max-width:900px}.tc-product-shot img{width:100%;height:auto;display:block}.tc-product-intro .tc-product-logo{height:auto;width:auto;max-width:250px;max-height:70px;margin-bottom:30px}.tc-product-source{font-size:14px;margin-top:34px}.tc-product-main .tc-section{padding:75px 0}.tc-product-main .tc-inner{padding:55px 0}.tc-product-main .tc-lead{max-width:830px}.tc-plain-diagram{padding:40px;background:#edf3f6}.tc-plain-diagram div{padding:18px 0;border-bottom:1px solid #cad9e2}.tc-plain-diagram small{display:block;color:#407387;font-size:12px;letter-spacing:.12em;margin-bottom:8px}@media(max-width:800px){.tc-product-intro{grid-template-columns:1fr;gap:32px}.tc-capabilities{grid-template-columns:1fr;gap:26px}.tc-flow{grid-template-columns:1fr 1fr}.tc-product-intro figure img{height:250px}.tc-product-main .tc-section{padding:50px 0}}.tc-nav{gap:24px;padding-left:28px;padding-right:28px}@media(min-width:801px) and (max-width:1100px){.tc-brand{width:27%;padding-left:25px;padding-right:25px}.tc-nav{gap:16px;padding-left:20px;padding-right:20px}.tc-nav a,.tc-nav summary{font-size:14px}}}\n@scope (.tc-v3){*{box-sizing:border-box}body{margin:0;background:#fff}.tc{font-family:Arial,Helvetica,sans-serif;color:#132a46;font-size:17px;line-height:1.65;background:#fff}.tc h1,.tc h2,.tc h3{font-family:inherit;font-weight:500;line-height:1.14;color:#102c48;margin:0 0 24px;letter-spacing:-.035em}.tc h1{font-size:clamp(38px,4.6vw,66px)}.tc h2{font-size:clamp(30px,3.3vw,44px)}.tc h3{font-size:25px}.tc p{margin:0 0 24px}.tc a{color:#075879;text-decoration:none}.tc a:hover{text-decoration:underline}.tc a:focus-visible,.tc summary:focus-visible{outline:3px solid #24b7e7;outline-offset:5px}.tc img{max-width:100%;height:auto}.tc-wrap{width:min(1140px,calc(100% - 64px));margin:auto}.tc-head{display:flex;background:#fff;min-height:108px;position:relative;z-index:20}.tc-brand{display:flex;align-items:center;padding:20px 5vw;width:34%;max-width:470px}.tc-brand img{width:255px;display:block}.tc-nav{flex:1;background:#07516a;display:flex;align-items:center;justify-content:flex-end;padding:20px 5vw;gap:34px}.tc-nav a,.tc-nav summary{color:#fff;font-size:15px;white-space:nowrap}.tc-nav details{position:relative}.tc-nav summary{cursor:pointer;list-style:none}.tc-nav summary:after{content:'\u2304';margin-left:9px}.tc-drop{position:absolute;top:38px;right:0;background:#fff;box-shadow:0 12px 30px #00182625;min-width:245px;padding:12px}.tc-drop a{display:block;color:#123349;padding:12px 16px}.tc-mobile{display:none}.tc-hero{min-height:650px;display:flex;align-items:center;background:linear-gradient(90deg,rgba(0,13,24,.9) 0%,rgba(0,13,24,.63) 40%,rgba(0,13,24,.02) 78%),url('\/wp-content\/uploads\/2026\/09\/tecoms-terra-1920.jpg') center 57%\/cover}.tc-hero h1,.tc-hero p{color:#fff;max-width:590px}.tc-hero h1{font-weight:500}.tc-hero p{font-size:21px;max-width:510px}.tc-eye{font-size:12px!important;letter-spacing:.23em;text-transform:uppercase;color:#097493;margin-bottom:22px!important}.tc-hero .tc-eye{color:#9ddaf0}.tc-btn{display:inline-flex;align-items:center;justify-content:center;padding:16px 27px;background:#00678d;color:white!important;border:1px solid #00678d;border-radius:2px;font-size:16px;min-height:52px}.tc-btn:hover{background:#004963;text-decoration:none!important}.tc-outline{background:transparent;color:#075879!important}.tc-outline:hover{color:#fff!important}.tc-section{padding:100px 0}.tc-soft{background:#f0f7fb}.tc-lead{font-size:21px;color:#526779;max-width:780px}.tc-list{margin-top:45px}.tc-list a{padding:23px 0;border-bottom:1px solid #ccdee7;display:flex;justify-content:space-between;gap:25px;color:#142f49;font-size:24px}.tc-list a:first-child{border-top:1px solid #ccdee7}.tc-list a span:last-child{color:#076c91}.tc-contact{display:flex;align-items:center;justify-content:space-between;gap:32px}.tc-contact h2{margin:0}.tc-foot{padding:52px 0 32px;background:#092638;color:#cedce4;font-size:14px}.tc-foot a{color:#dfedf4}.tc-foot-top{display:flex;justify-content:space-between;gap:40px;align-items:center}.tc-foot-logo{background:white;padding:10px 16px;display:block;width:200px}.tc-foot-links{display:flex;flex-wrap:wrap;gap:22px}.tc-small{font-size:13px;color:#63798b}.tc-foot .tc-small{color:#b4c7d1;margin:26px 0 0}.tc-inner{padding:72px 0 66px;background:#eff6fa}.tc-bread{font-size:14px;margin-bottom:32px!important}.tc-columns{display:grid;grid-template-columns:1.5fr 1fr;gap:80px}.tc-prose{max-width:780px}.tc-prose ul{margin:0 0 32px;padding-left:22px}.tc-prose li{margin:12px 0}.tc-product-logo{max-width:285px;max-height:100px;object-fit:contain;margin:0 0 34px}.tc-dark-logo{background:#102c3c;padding:24px;max-width:330px}.tc-note{padding:24px;border-left:3px solid #4c95ad;background:#f2f7fa}.tc-rule{border:0;border-top:1px solid #d9e5ec;margin:42px 0}.tc-skip{position:absolute;top:-100px;left:20px;background:#fff;padding:12px;z-index:100}.tc-skip:focus{top:10px}@media(max-width:800px){.tc-wrap{width:calc(100% - 42px)}.tc-head{min-height:83px;justify-content:space-between}.tc-brand{width:65%;padding:16px 21px}.tc-brand img{width:200px}.tc-nav{display:none}.tc-mobile{display:block;background:#07516a;color:#fff;min-width:82px;padding:24px}.tc-mobile>summary{font-size:25px;cursor:pointer;list-style:none;text-align:center}.tc-mobile>nav{position:absolute;left:0;right:0;top:83px;background:#07516a;padding:20px 25px}.tc-mobile nav a{display:block;color:#fff;padding:12px}.tc-mobile nav details{padding:12px;color:#fff}.tc-mobile nav summary{cursor:pointer}.tc-mobile nav details a{font-size:15px}.tc-hero{min-height:640px;align-items:flex-start;padding:64px 0 210px;background-position:62% bottom;background-image:linear-gradient(180deg,rgba(0,13,24,.93),rgba(0,13,24,.58) 55%,rgba(0,13,24,.05)),url('\/wp-content\/uploads\/2026\/09\/tecoms-terra-1920.jpg')}.tc-hero h1{font-size:40px;max-width:450px}.tc-hero p{font-size:18px}.tc-section{padding:65px 0}.tc-list a{font-size:20px;padding:22px 0}.tc-contact,.tc-foot-top{align-items:flex-start;flex-direction:column}.tc-foot-links{gap:16px}.tc-columns{grid-template-columns:1fr;gap:40px}.tc-inner{padding:50px 0}.tc-lead{font-size:19px}.tc h1{overflow-wrap:break-word}}.tc-news-list .wp-block-post{border-bottom:1px solid #d6e4ec;padding:30px 0;list-style:none}.tc-news-list .wp-block-post:first-child{padding-top:0}.tc-news-list .wp-block-post-title{font-size:28px;margin:10px 0}.tc-news-list .wp-block-post-title a{color:#123349}.tc-news-list .wp-block-post-date{font-size:14px;color:#526779}.tc-news-list .wp-block-query-pagination{display:flex;gap:22px;margin-top:40px;flex-wrap:wrap}.tc-news-list .page-numbers{padding:9px}.tc-news-list .current{background:#07516a;color:white}.tc-news-list ul{padding:0;margin:0}@media(max-width:800px){.tc-news-list .wp-block-post-title{font-size:23px}}\n.tc-news-list .wp-block-post{display:grid;grid-template-columns:340px minmax(0,1fr);column-gap:42px;padding:34px 0;border-bottom:1px solid #dce4e8;list-style:none}.tc-news-list .wp-block-post-featured-image{grid-column:1;grid-row:1 \/ span 3;margin:0;background:#f1f4f6}.tc-news-list .wp-block-post-featured-image img{width:100%;height:220px;object-fit:cover;display:block}.tc-news-list .wp-block-post-date{grid-column:2;align-self:end;font-size:13px;letter-spacing:.06em;text-transform:uppercase}.tc-news-list .wp-block-post-title{grid-column:2;font:500 30px\/1.2 Arial,Helvetica,sans-serif;margin:12px 0 18px;letter-spacing:-.025em}.tc-news-list .wp-block-read-more{grid-column:2;font-size:15px;font-weight:600}.tc-inner{padding-bottom:50px}.tc-news-list .wp-block-post:first-child{padding-top:0}@media(max-width:700px){.tc-news-list .wp-block-post{display:block;padding:28px 0}.tc-news-list .wp-block-post-featured-image{margin-bottom:22px}.tc-news-list .wp-block-post-featured-image img{height:auto;aspect-ratio:16\/10}.tc-news-list .wp-block-post-title{font-size:25px}}.tc-news-list .wp-block-post{grid-template-rows:auto auto auto auto;column-gap:40px}.tc-news-list .wp-block-post-featured-image{grid-row:1 \/ span 4}.tc-news-list .wp-block-post-title,.tc-news-list .wp-block-post-date,.tc-news-list .wp-block-post-excerpt{text-align:left!important}.tc-news-list .wp-block-post-date{align-self:start;margin:0 0 6px}.tc-news-list .wp-block-post-title{margin:0 0 14px;font-size:28px}.tc-news-list .wp-block-post-excerpt{grid-column:2;margin:0 0 16px;font-size:16px;line-height:1.65;color:#536775}.tc-news-list .wp-block-post-excerpt p{margin:0}.tc-news-list .wp-block-post-featured-image img{height:240px;object-fit:contain;background:#f0f4f6}.tc-news-list .wp-block-read-more{margin:0}.tc-news-list .wp-block-post-featured-image a{display:block}.tc-news-list{padding-top:0}@media(max-width:700px){.tc-news-list .wp-block-post-title{font-size:25px}.tc-news-list .wp-block-post-date{margin-top:20px}.tc-news-list .wp-block-post-featured-image img{height:auto;max-height:300px}}.tc-nav{gap:24px;padding-left:28px;padding-right:28px}@media(min-width:801px) and (max-width:1100px){.tc-brand{width:27%;padding-left:25px;padding-right:25px}.tc-nav{gap:16px;padding-left:20px;padding-right:20px}.tc-nav a,.tc-nav summary{font-size:14px}}}\n@scope (.tc-v4){.tc-project-intro{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:55px;align-items:center}.tc-project-logo{background:#fff;padding:25px;display:flex;align-items:center;justify-content:center;min-height:160px}.tc-project-logo img{max-height:140px;object-fit:contain}.tc-project-copy{max-width:790px}.tc-project-copy h2{font-size:32px}.tc-project-copy li{margin-bottom:10px}.tc-language{display:flex;gap:24px;margin-bottom:25px}.tc-research-row{display:grid;grid-template-columns:230px minmax(0,1fr);gap:50px;padding:45px 0;border-bottom:1px solid #d4e0e6;align-items:center}.tc-research-row img{width:200px;height:110px;object-fit:contain}.tc-research-row h2{font-size:30px;margin-bottom:15px}.tc-project-news .wp-block-post-template{list-style:none;padding:0}.tc-project-news .wp-block-post{padding:26px 0;border-top:1px solid #d4e0e6;display:grid;grid-template-columns:220px 1fr;gap:12px 30px}.tc-project-news .wp-block-post-featured-image{grid-column:1;grid-row:1 \/ span 4;margin:0}.tc-project-news img{width:220px;height:155px;object-fit:contain;background:#f3f6f8}.tc-project-news .wp-block-post-title{font-size:25px;margin:0}.tc-project-news .wp-block-post-date,.tc-project-news .wp-block-post-title,.tc-project-news .wp-block-post-excerpt,.tc-project-news .wp-block-read-more{grid-column:2;margin:0}.tc-project-news .wp-block-post-date{font-size:13px;color:#526779}.tc-project-news .wp-block-post-excerpt{font-size:16px}.tc-project-news .wp-block-query-pagination{display:flex;gap:18px;margin-top:30px}.tc-project-news p{margin:0}.tc-project-copy [id]{scroll-margin-top:35px}@media(max-width:700px){.tc-project-intro,.tc-research-row{grid-template-columns:1fr;gap:25px}.tc-project-logo{max-width:280px}.tc-project-news .wp-block-post{display:block}.tc-project-news .wp-block-post-featured-image{margin-bottom:20px}.tc-project-news .wp-block-post-title{margin:12px 0}.tc-project-news .wp-block-post-excerpt{margin-bottom:15px}}}\n@scope (.tc-v5){*{box-sizing:border-box}body{margin:0;background:#fff}.tc{font-family:Arial,Helvetica,sans-serif;color:#132a46;font-size:17px;line-height:1.65;background:#fff}.tc h1,.tc h2,.tc h3{font-family:inherit;font-weight:500;line-height:1.14;color:#102c48;margin:0 0 24px;letter-spacing:-.035em}.tc h1{font-size:clamp(38px,4.6vw,66px)}.tc h2{font-size:clamp(30px,3.3vw,44px)}.tc h3{font-size:25px}.tc p{margin:0 0 24px}.tc a{color:#075879;text-decoration:none}.tc a:hover{text-decoration:underline}.tc a:focus-visible,.tc summary:focus-visible{outline:3px solid #24b7e7;outline-offset:5px}.tc img{max-width:100%;height:auto}.tc-wrap{width:min(1140px,calc(100% - 64px));margin:auto}.tc-head{display:flex;background:#fff;min-height:108px;position:relative;z-index:20}.tc-brand{display:flex;align-items:center;padding:20px 5vw;width:34%;max-width:470px}.tc-brand img{width:255px;display:block}.tc-nav{flex:1;background:#07516a;display:flex;align-items:center;justify-content:flex-end;padding:20px 5vw;gap:34px}.tc-nav a,.tc-nav summary{color:#fff;font-size:15px;white-space:nowrap}.tc-nav details{position:relative}.tc-nav summary{cursor:pointer;list-style:none}.tc-nav summary:after{content:'\u2304';margin-left:9px}.tc-drop{position:absolute;top:38px;right:0;background:#fff;box-shadow:0 12px 30px #00182625;min-width:245px;padding:12px}.tc-drop a{display:block;color:#123349;padding:12px 16px}.tc-mobile{display:none}.tc-hero{min-height:650px;display:flex;align-items:center;background:linear-gradient(90deg,rgba(0,13,24,.9) 0%,rgba(0,13,24,.63) 40%,rgba(0,13,24,.02) 78%),url('\/wp-content\/uploads\/2026\/09\/tecoms-terra-1920.jpg') center 57%\/cover}.tc-hero h1,.tc-hero p{color:#fff;max-width:590px}.tc-hero h1{font-weight:500}.tc-hero p{font-size:21px;max-width:510px}.tc-eye{font-size:12px!important;letter-spacing:.23em;text-transform:uppercase;color:#097493;margin-bottom:22px!important}.tc-hero .tc-eye{color:#9ddaf0}.tc-btn{display:inline-flex;align-items:center;justify-content:center;padding:16px 27px;background:#00678d;color:white!important;border:1px solid #00678d;border-radius:2px;font-size:16px;min-height:52px}.tc-btn:hover{background:#004963;text-decoration:none!important}.tc-outline{background:transparent;color:#075879!important}.tc-outline:hover{color:#fff!important}.tc-section{padding:100px 0}.tc-soft{background:#f0f7fb}.tc-lead{font-size:21px;color:#526779;max-width:780px}.tc-list{margin-top:45px}.tc-list a{padding:23px 0;border-bottom:1px solid #ccdee7;display:flex;justify-content:space-between;gap:25px;color:#142f49;font-size:24px}.tc-list a:first-child{border-top:1px solid #ccdee7}.tc-list a span:last-child{color:#076c91}.tc-contact{display:flex;align-items:center;justify-content:space-between;gap:32px}.tc-contact h2{margin:0}.tc-foot{padding:52px 0 32px;background:#092638;color:#cedce4;font-size:14px}.tc-foot a{color:#dfedf4}.tc-foot-top{display:flex;justify-content:space-between;gap:40px;align-items:center}.tc-foot-logo{background:white;padding:10px 16px;display:block;width:200px}.tc-foot-links{display:flex;flex-wrap:wrap;gap:22px}.tc-small{font-size:13px;color:#63798b}.tc-foot .tc-small{color:#b4c7d1;margin:26px 0 0}.tc-inner{padding:72px 0 66px;background:#eff6fa}.tc-bread{font-size:14px;margin-bottom:32px!important}.tc-columns{display:grid;grid-template-columns:1.5fr 1fr;gap:80px}.tc-prose{max-width:780px}.tc-prose ul{margin:0 0 32px;padding-left:22px}.tc-prose li{margin:12px 0}.tc-product-logo{max-width:285px;max-height:100px;object-fit:contain;margin:0 0 34px}.tc-dark-logo{background:#102c3c;padding:24px;max-width:330px}.tc-note{padding:24px;border-left:3px solid #4c95ad;background:#f2f7fa}.tc-rule{border:0;border-top:1px solid #d9e5ec;margin:42px 0}.tc-skip{position:absolute;top:-100px;left:20px;background:#fff;padding:12px;z-index:100}.tc-skip:focus{top:10px}@media(max-width:800px){.tc-wrap{width:calc(100% - 42px)}.tc-head{min-height:83px;justify-content:space-between}.tc-brand{width:65%;padding:16px 21px}.tc-brand img{width:200px}.tc-nav{display:none}.tc-mobile{display:block;background:#07516a;color:#fff;min-width:82px;padding:24px}.tc-mobile>summary{font-size:25px;cursor:pointer;list-style:none;text-align:center}.tc-mobile>nav{position:absolute;left:0;right:0;top:83px;background:#07516a;padding:20px 25px}.tc-mobile nav a{display:block;color:#fff;padding:12px}.tc-mobile nav details{padding:12px;color:#fff}.tc-mobile nav summary{cursor:pointer}.tc-mobile nav details a{font-size:15px}.tc-hero{min-height:640px;align-items:flex-start;padding:64px 0 210px;background-position:62% bottom;background-image:linear-gradient(180deg,rgba(0,13,24,.93),rgba(0,13,24,.58) 55%,rgba(0,13,24,.05)),url('\/wp-content\/uploads\/2026\/09\/tecoms-terra-1920.jpg')}.tc-hero h1{font-size:40px;max-width:450px}.tc-hero p{font-size:18px}.tc-section{padding:65px 0}.tc-list a{font-size:20px;padding:22px 0}.tc-contact,.tc-foot-top{align-items:flex-start;flex-direction:column}.tc-foot-links{gap:16px}.tc-columns{grid-template-columns:1fr;gap:40px}.tc-inner{padding:50px 0}.tc-lead{font-size:19px}.tc h1{overflow-wrap:break-word}}.tc-news-body img{max-width:100%;height:auto}.tc-news-body figure{margin:0 0 32px}.tc-news-body iframe{max-width:100%}.tc-news-body{overflow-wrap:anywhere}\n.tc-inner h1{font-size:clamp(32px,4vw,52px);max-width:950px}.tc-news-body{max-width:820px;font:18px\/1.8 Arial,Helvetica,sans-serif}.tc-news-body p,.tc-news-body li,.tc-news-body span{font-family:inherit!important;font-size:inherit!important;line-height:inherit!important;color:inherit}.tc-news-body h2,.tc-news-body h3{font-size:28px;line-height:1.25;margin-top:36px}.tc-news-body figure{margin:0 0 32px;text-align:center}.tc-news-body figure img{max-height:580px;object-fit:contain;width:auto;max-width:100%;display:inline-block}.tc-news-body img.emoji{width:1em;height:1em}.tc-news-body ul,.tc-news-body ol{padding-left:24px}.tc-news-body a{overflow-wrap:anywhere}.tc-inner{padding:58px 0 42px}.tc-section{padding:52px 0 80px}@media(max-width:700px){.tc-news-body{font-size:17px}.tc-inner h1{font-size:33px}}.tc-nav{gap:24px;padding-left:28px;padding-right:28px}@media(min-width:801px) and (max-width:1100px){.tc-brand{width:27%;padding-left:25px;padding-right:25px}.tc-nav{gap:16px;padding-left:20px;padding-right:20px}.tc-nav a,.tc-nav summary{font-size:14px}}}\n\n.tc-style-7c619740{align-items:center}.tc-style-485d0844{display:block;width:100%;height:auto}.tc-style-c58a54cc{margin:38px 0 45px}.tc-style-5e3fad8e{border:0;width:300px;height:300px;max-width:100%;}\n.tc-native-page{margin:0!important}.tc-native-page .wp-block-group{box-sizing:border-box}.tc-native-page .wp-block-group>*{margin-block-start:0}.tc-native-page figure.wp-block-image{margin:0 0 30px}.tc-native-page figure.wp-block-image img{height:auto}.tc-native-page .tc-list p{margin:0}.tc-native-page .tc-list p:not(:first-child) a{border-top:0}.tc-native-page .tc-language{display:flex;gap:24px}.tc-language p{margin:0}.tc-native-page .tc-project-logo figure{margin:0}.tc-native-page .tc-product-intro figure.tc-product-logo{padding:0;background:transparent}.tc-native-page .tc-product-intro figure.tc-product-logo img{height:auto;max-height:70px;width:auto}.tc-native-page .tc-product-logo img{max-height:100px;object-fit:contain}.tc-native-page .tc-plain-diagram p{margin:0}.tc-native-page .wp-block-buttons{margin:0}.tc-native-button .wp-block-button__link{border:1px solid #00678d;border-radius:2px;background:#00678d;color:#fff;padding:16px 27px;font:16px\/1.2 Arial,sans-serif}.tc-native-button.tc-outline{background:none}.tc-native-button.tc-outline .wp-block-button__link{background:transparent;color:#075879}.tc-native-button .wp-block-button__link:hover{background:#004963;color:white;text-decoration:none}\n.tc-native-head{display:grid;grid-template-columns:30% 70%;min-height:108px;position:relative;z-index:20;background:#fff}.tc-native-head figure.tc-native-logo{margin:0;padding:20px 3vw;align-self:center}.tc-native-logo img{width:255px;display:block}.tc-native-head .tc-native-nav{background:#07516a;color:white;justify-content:flex-end;padding:20px 28px;font:15px\/1.5 Arial,sans-serif;gap:24px}.tc-native-nav .wp-block-navigation__container{gap:24px}.tc-native-nav a{color:inherit}.tc-native-nav .wp-block-navigation__submenu-container{background:white;color:#123349;min-width:230px}.tc-native-nav .wp-block-navigation__responsive-container.is-menu-open{background:#07516a;color:#fff;padding:35px}.tc-native-head .wp-block-navigation-item__content{white-space:nowrap}.tc-native-page .tc-foot{background:#092638}.tc-native-page figure.tc-native-footer-logo{margin:0;padding:10px 16px;background:#fff;width:200px;flex-shrink:0}.tc-native-footer-logo img{display:block}.tc-native-footer-nav{font:14px\/1.5 Arial,sans-serif;color:#dfedf4}.tc-native-footer-nav .wp-block-navigation__container{gap:22px}.tc-native-footer-nav a{color:#dfedf4}\n@media(max-width:1100px){.tc-native-head{grid-template-columns:27% 73%}.tc-native-head .tc-native-nav{font-size:14px;padding:20px}.tc-native-nav .wp-block-navigation__container{gap:16px}}\n@media(max-width:800px){.tc-native-head{grid-template-columns:1fr 82px;min-height:83px}.tc-native-head figure.tc-native-logo{padding:16px 21px}.tc-native-logo img{width:200px}.tc-native-head .tc-native-nav{padding:24px;justify-content:center}.tc-native-nav .wp-block-navigation__responsive-container:not(.is-menu-open){display:none!important}.tc-native-nav .wp-block-navigation__responsive-container-open:not(.always-shown){display:flex}.tc-native-nav .wp-block-navigation__responsive-container.is-menu-open .wp-block-navigation__container{align-items:flex-start;gap:22px}.tc-native-nav .wp-block-navigation__responsive-container.is-menu-open .wp-block-navigation__submenu-container{background:transparent;color:white}.tc-native-footer-nav .wp-block-navigation__container{gap:16px}}\n\n.tc-native-page .wp-block-group__inner-container{display:contents!important}.tc-native-head ul.tc-native-nav{padding:0!important;background:transparent!important}.tc-native-head .wp-block-navigation__submenu-icon{background:none;border:0;padding:0;color:inherit}.tc-native-head .wp-block-navigation__submenu-icon svg{stroke:currentColor}\n.tc-native-head .wp-block-navigation__responsive-container.is-menu-open{background:#07516a!important;color:white!important;padding:40px 28px!important}.tc-native-head .wp-block-navigation__responsive-container.is-menu-open .wp-block-navigation__responsive-container-content,.tc-native-head .wp-block-navigation__responsive-container.is-menu-open .wp-block-navigation__container,.tc-native-head .wp-block-navigation__responsive-container.is-menu-open .wp-block-navigation-item{align-items:flex-start!important}.tc-native-head .wp-block-navigation__responsive-container.is-menu-open .wp-block-navigation__submenu-container{padding-left:20px!important;align-items:flex-start!important}.tc-native-head .wp-block-navigation__responsive-container.is-menu-open a{color:white!important}.tc-native-head .wp-block-navigation__responsive-container-close{color:white;background:transparent;border:0}.tc-native-head .wp-block-navigation__responsive-container-content{padding-top:35px}\n\nbody.page-id-1300155{background:#f3f6fa!important;color:#172b45;font-family:Arial,sans-serif} .page-id-1300155 #masthead,.page-id-1300155 #secondary,.page-id-1300155 .entry-header,.page-id-1300155 #colophon{display:none!important}.page-id-1300155 #page-wrapper{max-width:none!important;padding:0!important;box-shadow:none!important;background:transparent!important}.page-id-1300155 #main{padding:0!important;max-width:none!important;background:transparent!important}.page-id-1300155 #primary{width:100%!important;float:none!important}.page-id-1300155 article,.page-id-1300155 .entry-content{margin:0!important;padding:0!important}.tc-nav{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:20px max(24px,calc((100vw - 1200px)\/2));background:white;border-bottom:1px solid #e2e9f1}.tc-nav img{width:165px;height:auto}.tc-nav-links{display:flex;gap:26px;align-items:center}.tc-nav a{color:#34465e!important;text-decoration:none!important;font-size:14px;font-weight:600}.tc-nav a.tc-current{color:#007f9e!important;background:#e8f6f8;padding:10px 16px;border-radius:8px}.tc-support-hero{background:linear-gradient(120deg,#102b47 0%,#183d58 65%,#12647a 100%);color:white;padding:52px max(24px,calc((100vw - 1200px)\/2)) 48px;position:relative;overflow:hidden}.tc-support-hero:after{content:'';position:absolute;width:350px;height:350px;border:1px solid #ffffff22;border-radius:50%;right:4%;top:-130px;box-shadow:0 0 0 45px #ffffff06,0 0 0 90px #ffffff04;pointer-events:none}.tc-eyebrow{font-size:12px;letter-spacing:2px;font-weight:700;color:#8bdfeb;text-transform:uppercase;margin:0 0 14px!important}.tc-support-hero h1{font-size:clamp(32px,4vw,48px);font-weight:700;line-height:1.15;letter-spacing:-1.3px;color:white;margin:0 0 16px!important;position:relative;z-index:1}.tc-support-hero p.tc-intro{font-size:17px;line-height:1.65;color:#d8e6ef;max-width:650px;margin:0!important}.tc-products{display:flex;gap:9px;flex-wrap:wrap;margin-top:26px;font-size:11px;letter-spacing:1px;color:#d8e6ef}.tc-products span{padding:6px 10px;border:1px solid #ffffff30;border-radius:5px}.tc-workspace{max-width:1200px;margin:32px auto 0;padding:0 24px}.tc-section-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:18px}.tc-section-head h2{font-size:23px;color:#172b45;margin:0!important;letter-spacing:-.4px}.tc-section-head p{margin:4px 0 0!important;color:#63768c;font-size:14px}.page-id-1300155 .wpsc-shortcode-container{border:1px solid #dfe7ef!important;border-radius:14px!important;overflow:hidden;box-shadow:0 8px 28px #203b5510;background:white}.page-id-1300155 .wpsc-header{background:#fff!important;color:#34465e!important;border-bottom:1px solid #e3eaf1!important;flex-wrap:wrap;padding:12px 16px!important;gap:6px}.page-id-1300155 .wpsc-menu-list{color:#43566d!important;border-radius:7px;padding:10px 13px!important;font-size:14px!important}.page-id-1300155 .wpsc-menu-list.active{background:#e8f5f8!important;color:#006f88!important}.page-id-1300155 .wpsc-menu-list.new-ticket{background:#087f9b!important;color:white!important;margin-left:auto}.page-id-1300155 .wpsc-body{background:white!important;padding:24px!important}.page-id-1300155 .wpsc-filter,.page-id-1300155 .wpsc-tickets-container{border:0!important;box-shadow:none!important;background:white!important}.page-id-1300155 .wpsc-search{background:#f5f8fb!important;border:1px solid #e0e8f0;border-radius:8px;margin-bottom:18px!important}.page-id-1300155 input:not([type=checkbox]):not([type=radio]),.page-id-1300155 select,.page-id-1300155 textarea{border:1px solid #cfdae6!important;border-radius:7px!important;color:#243a53!important;background:#fff!important;box-shadow:none!important;min-height:40px;font-size:14px!important}.page-id-1300155 .wpsc-button{border-radius:7px!important;padding:9px 16px!important;box-shadow:none!important;text-shadow:none!important;min-height:40px}.page-id-1300155 .wpsc-button.primary{background:#087f9b!important;color:white!important;border:1px solid #087f9b!important}.page-id-1300155 .wpsc-button.secondary{background:#f7f9fc!important;color:#34465e!important;border:1px solid #d8e2ec!important}.page-id-1300155 .wpsc-ticket-list{overflow-x:auto}.page-id-1300155 .wpsc-ticket-list-tbl th{background:#edf3f8!important;color:#40546c!important;font-size:12px!important;text-transform:uppercase;letter-spacing:.5px;padding:15px 12px!important;border:0!important}.page-id-1300155 .wpsc-ticket-list-tbl td{padding:20px 12px!important;font-size:14px!important;border-bottom:1px solid #edf1f5!important;color:#304760!important}.page-id-1300155 .wpsc-tag{border-radius:6px!important;padding:5px 9px!important;font-size:12px!important;line-height:1.5!important}.page-id-1300155 a:focus-visible,.page-id-1300155 button:focus-visible,.page-id-1300155 input:focus-visible,.page-id-1300155 select:focus-visible{outline:3px solid #20aac5!important;outline-offset:3px}.tc-help{display:flex;justify-content:space-between;gap:24px;padding:22px 0 30px;color:#66798d;font-size:13px}.tc-help strong{color:#334b63}.tc-help a{color:#087f9b!important;text-decoration:none!important}.tc-footer{border-top:1px solid #dde6ee;padding:24px;color:#687b90;font-size:12px;display:flex;justify-content:space-between;gap:16px;max-width:1152px;margin:auto}.tc-footer a{color:#466177!important;text-decoration:none!important}@media(max-width:767px){.tc-nav{padding:16px 20px;gap:14px}.tc-nav img{width:120px}.tc-nav-links{gap:12px}.tc-nav-links a{font-size:12px}.tc-nav-links .tc-extra{display:none}.tc-support-hero{padding:36px 22px}.tc-support-hero p.tc-intro{font-size:15px}.tc-workspace{padding:0 14px;margin-top:24px}.tc-section-head h2{font-size:21px}.page-id-1300155 .wpsc-body{padding:14px!important}.tc-help,.tc-footer{flex-direction:column;gap:8px}.tc-products{gap:6px}.tc-products span{font-size:10px}.page-id-1300155 .wpsc-header{padding:12px!important}.page-id-1300155 .wpsc-filter-container{flex-wrap:wrap!important}}\n.page-id-1300155 .wpsc-humbargar-title,.page-id-1300155 .wpsc-humbargar{color:#34465e!important}.page-id-1300155 .wpsc-humbargar svg{fill:#34465e!important}.tc-nav>p{display:none}.page-id-1300155 #main>.full-container{max-width:none!important} .tc-nav-links a{white-space:nowrap}@media(max-width:767px){.tc-nav-links a:last-child{font-size:11px}.tc-nav-links{gap:8px}.tc-nav img{width:105px}}.page-id-1300155 .tc-head{display:flex;background:#fff;min-height:108px;position:relative;z-index:20;font-family:Arial,Helvetica,sans-serif}.page-id-1300155 .tc-brand{display:flex;align-items:center;padding:20px 5vw;width:34%;max-width:470px}.page-id-1300155 .tc-brand img{width:255px;display:block;height:auto}.page-id-1300155 .tc-head .tc-nav{flex:1;background:#07516a;display:flex;align-items:center;justify-content:flex-end;padding:20px 28px;gap:24px;border:0}.page-id-1300155 .tc-head .tc-nav a,.page-id-1300155 .tc-head .tc-nav summary{color:#fff!important;font-size:15px;font-weight:400;white-space:nowrap;text-decoration:none}.page-id-1300155 .tc-head .tc-nav details{position:relative}.page-id-1300155 .tc-head summary{cursor:pointer;list-style:none}.page-id-1300155 .tc-head .tc-nav summary:after{content:'\u2304';margin-left:9px}.page-id-1300155 .tc-drop{position:absolute;top:38px;right:0;background:white;box-shadow:0 12px 30px #00182625;min-width:245px;padding:12px}.page-id-1300155 .tc-head .tc-drop a{display:block;color:#123349!important;padding:12px 16px}.page-id-1300155 .tc-mobile{display:none}.page-id-1300155 .tc-head a:hover{text-decoration:underline}.page-id-1300155 .tc-head summary:focus-visible{outline:3px solid #24b7e7;outline-offset:5px}@media(min-width:801px) and (max-width:1100px){.page-id-1300155 .tc-brand{width:27%;padding-left:25px;padding-right:25px}.page-id-1300155 .tc-head .tc-nav{gap:16px;padding-left:20px;padding-right:20px}.page-id-1300155 .tc-head .tc-nav a,.page-id-1300155 .tc-head .tc-nav summary{font-size:14px}}@media(max-width:800px){.page-id-1300155 .tc-head{min-height:83px;justify-content:space-between}.page-id-1300155 .tc-brand{width:65%;padding:16px 21px}.page-id-1300155 .tc-brand img{width:200px}.page-id-1300155 .tc-head .tc-nav{display:none}.page-id-1300155 .tc-mobile{display:block;background:#07516a;color:#fff;min-width:82px;padding:24px}.page-id-1300155 .tc-mobile>summary{font-size:25px;text-align:center}.page-id-1300155 .tc-mobile>nav{position:absolute;left:0;right:0;top:83px;background:#07516a;padding:20px 25px}.page-id-1300155 .tc-mobile nav a{display:block;color:#fff;padding:12px;text-decoration:none}.page-id-1300155 .tc-mobile nav details{padding:12px;color:#fff}.page-id-1300155 .tc-mobile nav details a{font-size:15px}}\n.tc-native-head .wp-block-navigation__responsive-container:not(.is-menu-open) .wp-block-navigation__responsive-container-content{padding-top:0}.tc-support-page .tc-products p{margin:0}.tc-support-page .tc-help p{margin:0}.tc-support-page .tc-workspace{padding-bottom:32px}.tc-support-page .tc-support-hero{min-height:0;display:block}\n.tc .tc-earth-cover{padding:0;display:flex;align-items:center}.tc-earth-cover>.wp-block-cover__background{opacity:1;background:linear-gradient(90deg,rgba(0,13,24,.9) 0%,rgba(0,13,24,.63) 40%,rgba(0,13,24,.02) 78%)!important}.tc-earth-cover>.wp-block-cover__image-background{object-position:center 57%}.tc .tc-earth-cover h1,.tc .tc-earth-cover p{color:#fff;max-width:590px}.tc .tc-earth-cover p{font-size:21px;max-width:510px}.tc .tc-earth-cover .tc-eye{color:#9ddaf0}.tc .tc-earth-cover .wp-block-cover__inner-container{width:100%}@media(max-width:800px){.tc .tc-earth-cover{min-height:640px!important;align-items:flex-start;padding:64px 0 210px}.tc-earth-cover>.wp-block-cover__background{background:linear-gradient(180deg,rgba(0,13,24,.93),rgba(0,13,24,.58) 55%,rgba(0,13,24,.05))!important}.tc-earth-cover>.wp-block-cover__image-background{object-position:62% bottom}.tc .tc-earth-cover h1{font-size:40px;max-width:450px}.tc .tc-earth-cover p{font-size:18px}}\n\/* TECOMS: scala tipografica condivisa, ottobre 2026 *\/\n.tc-native-page .tc-inner h1{font-size:clamp(34px,4vw,52px);line-height:1.15}\n.tc-native-page h2.wp-block-heading{font-size:clamp(28px,3vw,38px);line-height:1.2}\n.tc-native-page .tc-project-copy h2.wp-block-heading{font-size:clamp(28px,2.5vw,32px)}\n.tc-native-page h3.wp-block-heading{font-size:clamp(22px,2vw,25px);line-height:1.25}\n.tc-native-page .tc-small,.tc-native-page figcaption.wp-element-caption{font-size:14px;line-height:1.6}\n.tc-native-page .tc-news-body figcaption.wp-element-caption{font-size:14px;line-height:1.6}\n.tc-native-page .tc-project-news .wp-block-post-date{font-size:14px}\n@media(max-width:800px){\n.tc-native-page .tc-inner h1{font-size:34px}\n.tc-native-page .tc-project-copy h2.wp-block-heading{font-size:28px}\n.tc-native-head .wp-block-navigation__responsive-container.is-menu-open .wp-block-navigation-item__content{font-size:18px;line-height:1.5}\n.tc-native-head .wp-block-navigation__responsive-container.is-menu-open .wp-block-navigation__submenu-container .wp-block-navigation-item__content{font-size:16px}\n}\n\n\/* Aula corsi: nasconde solo la cornice e ombra incorporate nella fotografia originale. *\/\n.tc img[src=\"\/wp-content\/uploads\/2026\/10\/Tecoms_aula_corsi.jpg\"]{clip-path:inset(4.713% 4.646% 9.573% 2.288%);border:0!important;box-shadow:none!important}\n\n.tc-native-head{grid-template-columns:30% minmax(0,1fr) 56px}.tc-native-head .tc-native-nav{padding-right:12px}.tc-site-search{position:relative;background:#07516a;display:flex;align-items:center;color:#fff}.tc-site-search>summary{display:flex;align-items:center;justify-content:center;cursor:pointer;list-style:none;width:44px;height:44px}.tc-site-search>summary::-webkit-details-marker{display:none}.tc-site-search form{position:absolute;top:100%;right:16px;width:320px;max-width:calc(100vw - 32px);padding:18px;background:#fff;color:#123349;box-shadow:0 8px 24px #00182625;border:1px solid #dce4e8;font:14px\/1.5 Arial,sans-serif}.tc-site-search label{display:block;margin-bottom:9px}.tc-site-search form>div{display:flex;gap:8px}.tc-site-search input{min-width:0;width:100%;padding:9px;border:1px solid #cbd5dc;font:inherit}.tc-site-search button{background:#07516a;color:white;border:0;padding:9px 12px;font:inherit;cursor:pointer}@media(max-width:1100px){.tc-native-head{grid-template-columns:27% minmax(0,1fr) 52px}}@media(max-width:800px){.tc-native-head{grid-template-columns:minmax(0,1fr) 72px 48px}.tc-native-head .tc-native-nav{padding:20px}.tc-native-head figure.tc-native-logo{padding:16px 18px}.tc-native-logo img{max-width:100%}.tc-site-search form{right:8px}}\n\n\/* Allinea la testata anche nei template di ricerca del tema classico. *\/\n.tc-native-head > .wp-block-group__inner-container{display:contents!important}\nbody.search .tc-inner h1{font-size:clamp(34px,4vw,52px);line-height:1.15;max-width:950px}\nbody.search .tc-inner{padding:58px 0 42px}\nbody.search .tc-native-foot .wp-block-group__inner-container{display:contents!important}\n\nbody.search #contenuto{font:17px\/1.65 Arial,Helvetica,sans-serif;color:#132a46}\nbody.search #contenuto h1,body.search #contenuto h2{font-family:inherit;color:#102c48;letter-spacing:-.025em}\nbody.search .tc-search-result h2{font-size:28px;line-height:1.25;margin:0 0 16px}\nbody.search .tc-inner form{display:flex;gap:10px;max-width:620px}\nbody.search .tc-inner input[type=search]{flex:1;min-width:0;width:100%;height:46px;border:1px solid #bdcdd8;border-radius:2px;padding:10px 14px;font:16px Arial,sans-serif;box-shadow:none}\nbody.search .tc-inner button{height:46px;background:#07516a;color:#fff;border:1px solid #07516a;border-radius:2px;padding:10px 22px;box-shadow:none;text-shadow:none;font:15px Arial,sans-serif;cursor:pointer}\n@media(max-width:800px){body.search .tc-search-result h2{font-size:24px}}\n\n\/* Supporto: apertura al clic\/tocco su tutta la voce, non sulla sola freccia. *\/\n.tc-native-head .tc-native-nav .wp-block-navigation-submenu__toggle.wp-block-navigation-item__content{display:inline-flex;align-items:center;justify-content:space-between;gap:10px;min-height:44px;padding:10px 12px;background:transparent;border:0;color:inherit;font:inherit;cursor:pointer;touch-action:manipulation;white-space:nowrap}\n.tc-native-head .tc-native-nav .wp-block-navigation-submenu__toggle .wp-block-navigation__submenu-icon{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;margin:0;flex-shrink:0}\n.tc-native-head .tc-native-nav .wp-block-navigation-submenu__toggle:focus-visible{outline:3px solid #24b7e7;outline-offset:3px}\n.tc-native-head .tc-native-nav .wp-block-navigation__submenu-container .wp-block-navigation-item__content{display:flex;align-items:center;min-height:48px;padding:12px 16px}\n@media(pointer:coarse) and (orientation:landscape){.tc-native-head .tc-native-nav .wp-block-navigation__submenu-container{max-height:calc(100dvh - 110px);overflow-y:auto;overscroll-behavior:contain}}\n\n.tc-native-head .tc-native-nav .wp-block-navigation-submenu__toggle.wp-block-navigation-item__content::after{content:\"\u2304\";display:inline-block;font-size:18px;line-height:1}\n\n\/* Menu mobile: voci compatte e sottosezioni raccolte. *\/\n.tc-native-head .tc-native-nav .wp-block-navigation__responsive-container.is-menu-open{padding:24px!important;overflow-y:auto;overscroll-behavior:contain}\n.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation__responsive-container-content{padding-top:52px!important;gap:0!important;align-items:stretch!important}\n.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation__container{width:100%;gap:4px!important;align-items:stretch!important}\n.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation-item{width:100%;gap:0!important;align-items:stretch!important;margin:0!important}\n.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation-item__content{display:flex;align-items:center;width:100%;min-height:48px;padding:10px 0!important;font:20px\/1.4 Arial,sans-serif!important;white-space:normal;text-align:left}\n.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation-submenu__toggle.wp-block-navigation-item__content{justify-content:flex-start;gap:12px}\n.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation__submenu-container{position:static!important;width:100%;min-width:0!important;padding:0 0 0 16px!important;margin:0 0 8px!important;gap:0!important;border-left:1px solid #ffffff40;background:transparent!important;color:white!important}\n.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation__submenu-container .wp-block-navigation-item__content{font-size:17px!important;min-height:44px;padding:8px 0!important}\n.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation__responsive-container-close{width:44px;height:44px;display:flex;align-items:center;justify-content:center;top:0;right:0}\n.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation-item__content:focus-visible{outline:2px solid #24b7e7;outline-offset:2px;border-radius:2px}\n@media(max-height:500px){.tc-native-head .tc-native-nav .is-menu-open .wp-block-navigation__responsive-container-content{padding-top:36px!important}}\n<\/style>\n\n\n<header class=\"wp-block-group tc tc-native-head\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full tc-native-logo\"><a href=\"\/?page_id=33\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/09\/Logo-Tecoms-security-800.jpg\" alt=\"TECOMS \u2014 security through research\"\/><\/a><\/figure>\n<nav class=\"is-responsive items-justified-right tc-native-nav wp-block-navigation is-content-justification-right is-layout-flex wp-container-core-navigation-is-layout-89b4c9e9 wp-block-navigation-is-layout-flex\" \n\t\t data-wp-interactive=\"core\/navigation\" data-wp-context='{\"overlayOpenedBy\":{\"click\":false,\"hover\":false,\"focus\":false},\"type\":\"overlay\",\"roleAttribute\":\"\",\"ariaLabel\":\"Menu\"}'><button aria-haspopup=\"dialog\" aria-label=\"Apri menu\" class=\"wp-block-navigation__responsive-container-open\" \n\t\t\t\tdata-wp-on--click=\"actions.openMenuOnClick\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t><svg width=\"24\" height=\"24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M4 7.5h16v1.5H4z\"><\/path><path d=\"M4 15h16v1.5H4z\"><\/path><\/svg><\/button>\n\t\t\t\t<div class=\"wp-block-navigation__responsive-container\"  id=\"modal-1\" \n\t\t\t\tdata-wp-class--has-modal-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-class--is-menu-open=\"state.isMenuOpen\"\n\t\t\t\tdata-wp-watch=\"callbacks.initMenu\"\n\t\t\t\tdata-wp-on--keydown=\"actions.handleMenuKeydown\"\n\t\t\t\tdata-wp-on--focusout=\"actions.handleMenuFocusout\"\n\t\t\t\ttabindex=\"-1\"\n\t\t\t>\n\t\t\t\t\t<div class=\"wp-block-navigation__responsive-close\" tabindex=\"-1\">\n\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-dialog\" \n\t\t\t\tdata-wp-bind--aria-modal=\"state.ariaModal\"\n\t\t\t\tdata-wp-bind--aria-label=\"state.ariaLabel\"\n\t\t\t\tdata-wp-bind--role=\"state.roleAttribute\"\n\t\t\t>\n\t\t\t\t\t\t\t<button aria-label=\"Chiudi menu\" class=\"wp-block-navigation__responsive-container-close\" \n\t\t\t\tdata-wp-on--click=\"actions.closeMenuOnClick\"\n\t\t\t><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m13.06 12 6.47-6.47-1.06-1.06L12 10.94 5.53 4.47 4.47 5.53 10.94 12l-6.47 6.47 1.06 1.06L12 13.06l6.47 6.47 1.06-1.06L13.06 12Z\"><\/path><\/svg><\/button>\n\t\t\t\t\t\t\t<div class=\"wp-block-navigation__responsive-container-content\" \n\t\t\t\tdata-wp-watch=\"callbacks.focusFirstElement\"\n\t\t\t id=\"modal-1-content\">\n\t\t\t\t\t\t\t\t<ul class=\"wp-block-navigation__container is-responsive items-justified-right tc-native-nav wp-block-navigation\"><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?page_id=46\"><span class=\"wp-block-navigation-item__label\">Azienda<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=soluzioni\"><span class=\"wp-block-navigation-item__label\">Soluzioni<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=progetti-di-ricerca\"><span class=\"wp-block-navigation-item__label\">Progetti di ricerca<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=news\"><span class=\"wp-block-navigation-item__label\">Notizie<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=contatti\"><span class=\"wp-block-navigation-item__label\">Contatti<\/span><\/a><\/li><li data-wp-context=\"{ &quot;submenuOpenedBy&quot;: { &quot;click&quot;: false, &quot;hover&quot;: false, &quot;focus&quot;: false }, &quot;type&quot;: &quot;submenu&quot;, &quot;modal&quot;: null, &quot;previousFocus&quot;: null }\" data-wp-interactive=\"core\/navigation\" data-wp-on--focusout=\"actions.handleMenuFocusout\" data-wp-on--keydown=\"actions.handleMenuKeydown\" data-wp-watch=\"callbacks.initMenu\" tabindex=\"-1\" class=\"wp-block-navigation-item has-child open-on-click wp-block-navigation-submenu\"><button data-wp-bind--aria-expanded=\"state.isSubmenuOpen\" data-wp-on--click=\"actions.toggleMenuOnClick\" aria-label=\"Sottomenu di Supporto\" class=\"wp-block-navigation-item__content wp-block-navigation-submenu__toggle\" ><span class=\"wp-block-navigation-item__label\">Supporto<\/span><\/button><span class=\"wp-block-navigation__submenu-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M1.50002 4L6.00002 8L10.5 4\" stroke-width=\"1.5\"><\/path><\/svg><\/span><ul data-wp-on--focus=\"actions.openMenuOnFocus\" class=\"wp-block-navigation__submenu-container wp-block-navigation-submenu\"><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=risorse\"><span class=\"wp-block-navigation-item__label\">Risorse<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?page_id=1300155\"><span class=\"wp-block-navigation-item__label\">Area clienti<\/span><\/a><\/li><\/ul><\/li><\/ul>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/nav><details class=\"tc-site-search\"><summary aria-label=\"Cerca nel sito\" title=\"Cerca nel sito\"><svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\"><circle cx=\"10.5\" cy=\"10.5\" r=\"6.5\"><\/circle><path d=\"m16 16 5 5\"><\/path><\/svg><\/summary><form role=\"search\" method=\"get\" action=\"\/\"><label for=\"tc-site-search-input\">Cerca nel sito<\/label><div><input id=\"tc-site-search-input\" name=\"s\" type=\"search\" placeholder=\"Cerca\u2026\" required><button type=\"submit\">Cerca<\/button><\/div><\/form><\/details><\/div><\/header>\n\n<section class=\"wp-block-group tc-support-hero\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"tc-eyebrow wp-block-paragraph\">TECOMS \u00b7 Centro assistenza<\/p>\n\n<h1 class=\"wp-block-heading\">Il supporto che ti accompagna.<\/h1>\n\n<p class=\"tc-intro wp-block-paragraph\">Un unico spazio per le tue richieste. Apri un ticket, segui gli aggiornamenti e dialoga con il nostro team tecnico.<\/p>\n\n<div class=\"wp-block-group tc-products\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><span>MERCURE<\/span> <span>KINESENSE<\/span> <span>TYREX<\/span> <span>SEA<\/span> <span>CEDAR<\/span><\/p>\n<\/div><\/div>\n<\/div><\/section>\n\n<div class=\"wp-block-group tc-workspace\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group tc-note\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Aprire un ticket via email.<\/strong> Invia la tua richiesta a <a href=\"mailto:helpdesk@tecoms.it\">helpdesk@tecoms.it<\/a>, indicando il prodotto e descrivendo il problema. L\u2019email apre automaticamente un ticket di assistenza, anche se non hai ancora le credenziali del portale.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Accesso all\u2019area clienti.<\/strong> Nel portale puoi consultare le tue richieste e seguirne gli aggiornamenti. Per ricevere le credenziali di accesso, i clienti possono contattare TECOMS scrivendo a <a href=\"mailto:helpdesk@tecoms.it\">helpdesk@tecoms.it<\/a>.<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-group tc-section-head\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">La tua area assistenza<\/h2>\n\n<p class=\"wp-block-paragraph\">Richieste, risposte e allegati. Tutto in un posto.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\t\t\t<div id=\"wpsc-container\" style=\"display:none;\">\n\t\t\t\t<div class=\"wpsc-shortcode-container\">\n\t\t\t\t\t\t\t\t<div class=\"wpsc-auth-container\">\n\t\t\t\t<div class=\"auth-inner-container\">\n\t\t\t\t\t<h2>Si prega di accedere<\/h2>\n\t\t\t\t\t<form onsubmit=\"return false;\" class=\"wpsc-login wpsc-default-login\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<input type=\"text\" name=\"username\" placeholder=\"Nome Utente \/ Indirizzo Email\" autocomplete=\"off\"\/>\n\t\t\t\t\t\t\t<input type=\"password\" name=\"password\" placeholder=\"Password\"\/>\n\t\t\t\t\t\t\t<div class=\"checkbox-container remember-me\">\n\t\t\t\t\t\t\t\t<input id=\"wpsc-remember-me\" type=\"checkbox\" name=\"remember_me\" value=\"1\"\/>\n\t\t\t\t\t\t\t\t<label for=\"wpsc-remember-me\">Ricordami<\/label>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<button class=\"wpsc-button normal primary\" onclick=\"wpsc_submit_login_form(this)\">Accedi<\/button>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"wpsc_default_login\"\/>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"_ajax_nonce\" value=\"97e232b7f2\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/form>\n\n\t\t\t\t\t<div class=\"auth-links\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"wpsc-link wpsc-forgot-password\" href=\"https:\/\/www.tecoms.it\/wp-login.php?action=lostpassword\">Password dimenticata?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<script>\n\t\t\t\t\t\/**\n\t\t\t\t\t * Submit default login form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_submit_login_form(el) {\n\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tvar username = dataform.get('username').trim();\n\t\t\t\t\t\tvar password = dataform.get('password').trim();\n\t\t\t\t\t\tif (!username || !password) {\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\t\t\t\t\t\t\n\t\t\t\t\t\t\twpsc_post_login_form(el, dataform);\n\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Submit login form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_post_login_form(el, dataform) {\n\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (response) {\n\t\t\t\t\t\t\tif (response.success) {\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tif (response.data) {\n\t\t\t\t\t\t\t\tif (typeof response.data === 'string') {\n\t\t\t\t\t\t\t\t\tmessage = response.data;\n\t\t\t\t\t\t\t\t} else if (response.data.message) {\n\t\t\t\t\t\t\t\t\tmessage = response.data.message;\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\talert(message);\n\t\t\t\t\t\t}).fail(function (xhr, status, error) {\n\t\t\t\t\t\t\tlet message = supportcandy.translations.something_wrong;\n\n\t\t\t\t\t\t\t\/\/ Handle WP JSON errors (401, 403, 400)\n\t\t\t\t\t\t\tif (xhr.responseJSON && xhr.responseJSON.data) {\n\t\t\t\t\t\t\t\tif (typeof xhr.responseJSON.data === 'string') {\n\t\t\t\t\t\t\t\t\tmessage = xhr.responseJSON.data;\n\t\t\t\t\t\t\t\t} else if (xhr.responseJSON.data.message) {\n\t\t\t\t\t\t\t\t\tmessage = xhr.responseJSON.data.message;\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\talert(message);\n\t\t\t\t\t\t}).always(function () {\n\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Custom login\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_custom_login(el, url) {\n\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\n\t\t\t\t\t\twindow.location.href = url;\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Get default registration page\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_get_default_registration() {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar data = { action: 'wpsc_get_default_registration' };\n\t\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(response);\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Set default registration form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_set_default_registration(el) {\n\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tvar firstname = dataform.get('firstname').trim();\n\t\t\t\t\t\tvar lastname = dataform.get('lastname').trim();\n\t\t\t\t\t\tvar username = dataform.get('username').trim();\n\t\t\t\t\t\tvar email_address = dataform.get('email_address').trim();\n\t\t\t\t\t\tvar password = dataform.get('password').trim();\n\t\t\t\t\t\tvar confirm_password = dataform.get('confirm_password').trim();\n\t\t\t\t\t\tvar isUsername = dataform.get('is_username').trim();\n\t\t\t\t\t\tvar isEmail = dataform.get('is_email').trim();\n\n\t\t\t\t\t\t\t\t\t\t\t\t\tvar gdprCheckbox = dataform.get('wpsc-gdpr-reg-user');\n\t\t\t\t\t\t\tif ( gdprCheckbox != 1 ){\n\t\t\t\t\t\t\t\talert(supportcandy.translations.req_gdpr);\n\t\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\n\t\t\t\t\t\tif (!firstname || !lastname || !username || !email_address || !password || !confirm_password) {\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (!validateEmail(email_address)) {\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_email);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (isUsername != 1) {\n\t\t\t\t\t\t\talert(supportcandy.translations.unsername_unavailable);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (isEmail != 1) {\n\t\t\t\t\t\t\talert(supportcandy.translations.email_unavailable);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (password !== confirm_password) {\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_password);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\twpsc_authenticate_registration(el, dataform);\n\t\t\t\t\t\t\t\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Post registration form\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_authenticate_registration(el, dataform) {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_default_registration();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}).fail(function (res) {\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Register user\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_confirm_registration(el) {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (res.isSuccess == 1) {\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_default_registration();\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Get guest otp login screen\n\t\t\t\t\t *\n\t\t\t\t\t * @return void\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_get_guest_sign_in() {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar data = { action: 'wpsc_get_guest_sign_in' };\n\t\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (res) {\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Send login OTP\n\t\t\t\t\t *\n\t\t\t\t\t * @return void\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_authenticate_guest_login(el) {\n\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\n\t\t\t\t\t\tvar email_address = dataform.get('email_address').trim();\n\t\t\t\t\t\tif ( ! email_address ) {\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tif (!validateEmail(email_address)) {\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_email);\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_guest_sign_in();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}).fail(function (res) {\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\n\t\t\t\t\t\/**\n\t\t\t\t\t * Confirm guest login auth\n\t\t\t\t\t *\n\t\t\t\t\t * @return void\n\t\t\t\t\t *\/\n\t\t\t\t\tfunction wpsc_confirm_guest_login(el) {\n\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\n\t\t\t\t\t\tjQuery.ajax({\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\n\t\t\t\t\t\t\ttype: 'POST',\n\t\t\t\t\t\t\tdata: dataform,\n\t\t\t\t\t\t\tprocessData: false,\n\t\t\t\t\t\t\tcontentType: false\n\t\t\t\t\t\t}).done(function (res) {\n\t\t\t\t\t\t\tif (res.isSuccess == 1) {\n\t\t\t\t\t\t\t\twindow.location.reload();\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\n\t\t\t\t\t\t\t\twpsc_get_guest_sign_in();\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t});\n\t\t\t\t\t}\n\t\t\t\t<\/script>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"wpsc-page-snippets\" style=\"display: none;\">\n\t\t\t\t<div class=\"wpsc-editor-attachment upload-waiting\">\n\t\t\t\t\t<div class=\"attachment-label\"><\/div>\n\t\t\t\t\t<div class=\"attachment-remove\" onclick=\"wpsc_remove_attachment(this)\">\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"svg-inline--fa fa-times fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 352 512\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"attachment-waiting\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t<script type=\"text\/javascript\">\n\n\t\t\t\t\/**\n\t\t\t\t * Get ticket list\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_ticket_list(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'ticket-list';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tif (wpsc_is_description_text()) {\n\t\t\t\t\t\tif ( !confirm(supportcandy.translations.warning_message)){\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}  else {\n\t\t\t\t\t\t\tvar is_tinymce = (typeof tinyMCE != \"undefined\") && tinyMCE.activeEditor && !tinyMCE.activeEditor.isHidden();\n\t\t\t\t\t\t\tif (is_tinymce && tinymce.get('description')) {\n\t\t\t\t\t\t\t\tvar description = tinyMCE.get('description').setContent('');\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tvar description = jQuery('#description').val('');\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\tticket_id = jQuery('#wpsc-current-ticket').val();\n\t\t\t\t\t\t\twpsc_clear_saved_draft_reply( ticket_id );\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\tvar id = supportcandy.current_ticket_id;\n\t\t\t\t\tif (id) {\n\t\t\t\t\t\tdelete supportcandy.current_ticket_id;\n\t\t\t\t\t\twpsc_get_individual_ticket(id);\n\t\t\t\t\t\treturn;\n\t\t\t\t\t}\n\n\t\t\t\t\twpsc_update_live_agents();\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = false;\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_ticket_list',\n\t\t\t\t\t\t_ajax_nonce: supportcandy.nonce,\n\t\t\t\t\t\tis_frontend: supportcandy.is_frontend\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tif (typeof supportcandy.ticketList != 'undefined' && typeof supportcandy.ticketList.filters != 'undefined') {\n\t\t\t\t\t\tdata.filters = supportcandy.ticketList.filters;\n\t\t\t\t\t}\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t\twpsc_delete_auto_draft();\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get individual ticket\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_individual_ticket(id) {\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.set('ticket-id', id);\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = true;\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_individual_ticket',\n\t\t\t\t\t\tticket_id: id,\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket form\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_ticket_form(is_humbargar = false) {\n\t\t\t\t\t\n\t\t\t\t\tsupportcandy.current_section = 'new-ticket';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tif (wpsc_is_description_text()) {\n\t\t\t\t\t\tif ( confirm(supportcandy.translations.warning_message)){\n\t\t\t\t\t\t\tcurrent_ticket = jQuery('#wpsc-current-ticket').val();\n\t\t\t\t\t\t\twpsc_clear_saved_draft_reply( current_ticket );\n\t\t\t\t\t\t} else{\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.new-ticket, .wpsc-humbargar-menu-item.new-ticket').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.new_ticket);\n\n\t\t\t\t\twpsc_update_live_agents();\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'new-ticket');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_ticket_form',\n\t\t\t\t\t\t_ajax_nonce: supportcandy.nonce\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent settings\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_user_profile(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'my-profile';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.my-profile, .wpsc-humbargar-menu-item.my-profile').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.my_profile);\n\n\t\t\t\t\twpsc_update_live_agents();\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'my-profile');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_user_profile' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent settings\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_agent_profile(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'agent-profile';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.agent-profile, .wpsc-humbargar-menu-item.agent-profile').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.agent_profile);\n\n\t\t\t\t\twpsc_update_live_agents();\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'agent-profile');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_agent_profile' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t\tjQuery('.wpsc-ap-nav.general').trigger('click');\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent dashboard\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_agent_dashboard(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'dashboard';\n\n\t\t\t\t\tif (is_humbargar) {\n\t\t\t\t\t\twpsc_toggle_humbargar();\n\t\t\t\t\t}\n\n\t\t\t\t\tjQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );\n\t\t\t\t\tjQuery( '.wpsc-tickets-nav.dashboard, .wpsc-humbargar-menu-item.dashboard' ).addClass( 'active' );\n\t\t\t\t\tjQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.dashboard );\n\n\t\t\t\t\twpsc_update_live_agents();\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'dashboard');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\t\t\t\t\tjQuery( '.wpsc-body' ).html( supportcandy.loader_html );\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_agent_dashboard' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\n\t\t\t\t\tjQuery.post(\n\t\t\t\t\t\tsupportcandy.ajax_url,\n\t\t\t\t\t\tdata,\n\t\t\t\t\t\tfunction (response) {\n\t\t\t\t\t\t\tjQuery( '.wpsc-body' ).html( response );\n\t\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t\t\tjQuery( '.wpsc-ap-nav.general' ).trigger( 'click' );\n\t\t\t\t\t\t}\n\t\t\t\t\t);\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket as guest\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_guest_ticket_form() {\n\n\t\t\t\t\tjQuery('.wpsc-shortcode-container').html('<div class=\"wpsc-body\"><\/div>');\n\t\t\t\t\twpsc_get_ticket_form();\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Update live agents\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_update_live_agents() {\n\n\t\t\t\t\tif (!supportcandy.ticketListIsIndividual) {\n\t\t\t\t\t\treturn;\n\t\t\t\t\t}\n\t\t\t\t\tagent_id = jQuery(\"#wpsc-current-agent\").val();\n\t\t\t\t\tif (!agent_id) {\n\t\t\t\t\t\treturn;\n\t\t\t\t\t}\n\t\t\t\t\tif (typeof supportcandy.agent_collision === \"undefined\" || !supportcandy.agent_collision) {\n\t\t\t\t\t\treturn;\n\t\t\t\t\t}\n\n\t\t\t\t\tticket_id = jQuery(\"#wpsc-current-ticket\").val();\n\t\t\t\t\tvar data = { action: 'wpsc_check_live_agents', agent_id, ticket_id, operation: 'leave', _ajax_nonce: supportcandy.nonce };\n\t\t\t\t\tjQuery.post(\n\t\t\t\t\t\tsupportcandy.ajax_url,\n\t\t\t\t\t\tdata,\n\t\t\t\t\t\tfunction (response) {\n\t\t\t\t\t\t}\n\t\t\t\t\t);\n\t\t\t\t}\n\t\t\t<\/script>\n\t\t\t\n\n<div class=\"wp-block-group tc-help\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Una richiesta pi\u00f9 precisa, una risposta pi\u00f9 utile.<\/strong><br>Indica il prodotto e descrivi il problema, aggiungendo gli allegati utili.<\/p>\n\n<p class=\"wp-block-paragraph\">Per informazioni generali<br><a href=\"mailto:helpdesk@tecoms.it\">helpdesk@tecoms.it \u2197<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n<footer class=\"wp-block-group tc tc-foot\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group tc-wrap\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group tc-foot-top\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full tc-native-footer-logo\"><a href=\"\/?page_id=33\"><img loading=\"lazy\" decoding=\"async\" width=\"1085\" height=\"363\" src=\"\/wp-content\/uploads\/2026\/10\/tecoms-logo-bianco-footer.png\" alt=\"TECOMS \u2014 security through research\" class=\"wp-image-1300354\" srcset=\"https:\/\/www.tecoms.it\/wp-content\/uploads\/2026\/10\/tecoms-logo-bianco-footer.png 1085w, https:\/\/www.tecoms.it\/wp-content\/uploads\/2026\/10\/tecoms-logo-bianco-footer-300x100.png 300w, https:\/\/www.tecoms.it\/wp-content\/uploads\/2026\/10\/tecoms-logo-bianco-footer-1024x343.png 1024w, https:\/\/www.tecoms.it\/wp-content\/uploads\/2026\/10\/tecoms-logo-bianco-footer-768x257.png 768w\" sizes=\"auto, (max-width: 1085px) 100vw, 1085px\" \/><\/a><\/figure>\n<nav class=\"tc-native-footer-nav wp-block-navigation is-layout-flex wp-block-navigation-is-layout-flex\" aria-label=\" 2\"><ul class=\"wp-block-navigation__container tc-native-footer-nav wp-block-navigation\"><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?page_id=46\"><span class=\"wp-block-navigation-item__label\">Azienda<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=soluzioni\"><span class=\"wp-block-navigation-item__label\">Soluzioni<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=progetti-di-ricerca\"><span class=\"wp-block-navigation-item__label\">Progetti di ricerca<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=news\"><span class=\"wp-block-navigation-item__label\">Notizie<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=contatti\"><span class=\"wp-block-navigation-item__label\">Contatti<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?pagename=risorse\"><span class=\"wp-block-navigation-item__label\">Risorse<\/span><\/a><\/li><li class=\"wp-block-navigation-item wp-block-navigation-link\"><a class=\"wp-block-navigation-item__content\"  href=\"\/?page_id=1300155\"><span class=\"wp-block-navigation-item__label\">Area clienti<\/span><\/a><\/li><\/ul><\/nav><\/div><\/div>\n\n<p class=\"tc-small wp-block-paragraph\">Tecoms Srl &#8211; via Angelo Bargoni 78 &#8211; 00153 ROMA P.I. 07414751003 \u00b7 PEC: <a href=\"mailto:tecoms@pec.it\">tecoms@pec.it<\/a><br><a href=\"\/?pagename=research-projects\">English<\/a> \u00b7 <a href=\"\/?page_id=3\" data-tc-privacy>Informativa sul trattamento dei dati personali<\/a><\/p>\n<\/div><\/div>\n<\/div><\/footer>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>TECOMS \u00b7 Centro assistenza Il supporto che ti accompagna. Un unico spazio per le tue richieste. Apri un ticket, segui gli aggiornamenti e dialoga con il nostro team tecnico. MERCURE KINESENSE TYREX SEA CEDAR Aprire un ticket via email. Invia la tua richiesta a helpdesk@tecoms.it, indicando il prodotto e descrivendo il problema. L\u2019email apre automaticamente [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-1300155","page","type-page","status-publish","hentry","post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Supporto - Tecoms<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supporto - Tecoms\" \/>\n<meta property=\"og:description\" content=\"TECOMS \u00b7 Centro assistenza Il supporto che ti accompagna. Un unico spazio per le tue richieste. Apri un ticket, segui gli aggiornamenti e dialoga con il nostro team tecnico. MERCURE KINESENSE TYREX SEA CEDAR Aprire un ticket via email. Invia la tua richiesta a helpdesk@tecoms.it, indicando il prodotto e descrivendo il problema. L\u2019email apre automaticamente [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tecoms.it\/?page_id=1300155\" \/>\n<meta property=\"og:site_name\" content=\"Tecoms\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-07T06:12:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.tecoms.it\\\/?page_id=1300155\",\"url\":\"https:\\\/\\\/www.tecoms.it\\\/?page_id=1300155\",\"name\":\"Supporto - Tecoms\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.tecoms.it\\\/#website\"},\"datePublished\":\"2026-10-01T16:32:22+00:00\",\"dateModified\":\"2026-10-07T06:12:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.tecoms.it\\\/?page_id=1300155#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.tecoms.it\\\/?page_id=1300155\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.tecoms.it\\\/?page_id=1300155#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.tecoms.it\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Supporto\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.tecoms.it\\\/#website\",\"url\":\"https:\\\/\\\/www.tecoms.it\\\/\",\"name\":\"Tecoms\",\"description\":\"Security through research\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.tecoms.it\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.tecoms.it\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.tecoms.it\\\/#organization\",\"name\":\"Tecoms\",\"url\":\"https:\\\/\\\/www.tecoms.it\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.tecoms.it\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.tecoms.it\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/Logo-Tecoms-security-200.jpg\",\"contentUrl\":\"https:\\\/\\\/www.tecoms.it\\\/wp-content\\\/uploads\\\/2022\\\/11\\\/Logo-Tecoms-security-200.jpg\",\"width\":200,\"height\":67,\"caption\":\"Tecoms\"},\"image\":{\"@id\":\"https:\\\/\\\/www.tecoms.it\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Supporto - Tecoms","robots":{"index":"noindex","follow":"follow"},"og_locale":"it_IT","og_type":"article","og_title":"Supporto - Tecoms","og_description":"TECOMS \u00b7 Centro assistenza Il supporto che ti accompagna. Un unico spazio per le tue richieste. Apri un ticket, segui gli aggiornamenti e dialoga con il nostro team tecnico. MERCURE KINESENSE TYREX SEA CEDAR Aprire un ticket via email. Invia la tua richiesta a helpdesk@tecoms.it, indicando il prodotto e descrivendo il problema. L\u2019email apre automaticamente [&hellip;]","og_url":"https:\/\/www.tecoms.it\/?page_id=1300155","og_site_name":"Tecoms","article_modified_time":"2026-10-07T06:12:36+00:00","twitter_card":"summary_large_image","twitter_misc":{"Tempo di lettura stimato":"3 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.tecoms.it\/?page_id=1300155","url":"https:\/\/www.tecoms.it\/?page_id=1300155","name":"Supporto - Tecoms","isPartOf":{"@id":"https:\/\/www.tecoms.it\/#website"},"datePublished":"2026-10-01T16:32:22+00:00","dateModified":"2026-10-07T06:12:36+00:00","breadcrumb":{"@id":"https:\/\/www.tecoms.it\/?page_id=1300155#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.tecoms.it\/?page_id=1300155"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.tecoms.it\/?page_id=1300155#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.tecoms.it\/"},{"@type":"ListItem","position":2,"name":"Supporto"}]},{"@type":"WebSite","@id":"https:\/\/www.tecoms.it\/#website","url":"https:\/\/www.tecoms.it\/","name":"Tecoms","description":"Security through research","publisher":{"@id":"https:\/\/www.tecoms.it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.tecoms.it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/www.tecoms.it\/#organization","name":"Tecoms","url":"https:\/\/www.tecoms.it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.tecoms.it\/#\/schema\/logo\/image\/","url":"https:\/\/www.tecoms.it\/wp-content\/uploads\/2022\/11\/Logo-Tecoms-security-200.jpg","contentUrl":"https:\/\/www.tecoms.it\/wp-content\/uploads\/2022\/11\/Logo-Tecoms-security-200.jpg","width":200,"height":67,"caption":"Tecoms"},"image":{"@id":"https:\/\/www.tecoms.it\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.tecoms.it\/index.php?rest_route=\/wp\/v2\/pages\/1300155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tecoms.it\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tecoms.it\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tecoms.it\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tecoms.it\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1300155"}],"version-history":[{"count":5,"href":"https:\/\/www.tecoms.it\/index.php?rest_route=\/wp\/v2\/pages\/1300155\/revisions"}],"predecessor-version":[{"id":1300345,"href":"https:\/\/www.tecoms.it\/index.php?rest_route=\/wp\/v2\/pages\/1300155\/revisions\/1300345"}],"wp:attachment":[{"href":"https:\/\/www.tecoms.it\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1300155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}